Avaya Handsets
5600 Series IP Telephones
Summary
Developed for small and medium businesses, the 5600 Series IP Telephones deliver an extensive set of software features, high audio quality, and an attractive streamlined design. They are simple to use and highly reliable, with sophisticated security capabilities such as media encryption and protection from denial-of-service attacks.
The entry-level 5602 IP Telephone has a 2x24 display, an integrated two-port Ethernet switch, and support for static and dynamic IP address assignment.
The 5610 and 5621 models offer advanced Web-enabled graphical displays, supporting browser-based applications such as online order entry and inventory lookup, in addition to traditional voice applications such as call logging. Both support optional Virtual Private Network (VPN) software, eliminating the need for a VPN device at the remote location.
Features & Benefits
Give users the functions they need
The 5600 Series gives users convenient, familiar features, like message waiting indicators, headset compatibility, and multiple programmable feature keys.
Run desktop-quality applications
The 5610 and 5621 models offer support for Web-based applications as well as telephony functions like local call log and speed dial. Third-party developers are working on even more applications, with support for services like pushed content.
Keep your systems reliable
Advanced Avaya software delivers the latest telephony, security and reliability features.
Simplify installation and support
Built-in 10/100BASE-T Ethernet connections make wiring easy—simply plug the phones into your network. And the available Power-over-Ethernet capability eliminates the need for wall plugs. New software can be downloaded from the Avaya Web site for simple, centralized provisioning.
Services
Software Support and Hardware Maintenance
Avaya delivers consistent, continuous, cost-effective maintenance for maximum performance and reliability of communications applications and solutions. Improving operations and productivity ultimately leads to better customer service and increased revenue.
Protect your Avaya investments with competitively priced, global, standardized support services designed to give your business maximum flexibility.
Software Support and Software Support Plus Upgrades provide 24/7 remote technical support; access to software services packs, patches, and minor releases; and access to the Avaya InSite Knowledge Base of in-depth technical diagnostic articles and troubleshooting tips. Software Support Plus Upgrades also allows access to major communications software upgrades that provide substantial investment protection.
Communications Hardware Maintenance can include:
- Remote technical support for hardware
- Access to firmware patches and service packs
- EXPERT SystemsSM Diagnostic Tools: monitoring, diagnostics, and resolution
- Access to HealthCheck reports
- Parts replacement
- Onsite support on designated offers
Tech Info
The Avaya 5600 Series IP Telephones deliver an extensive set of software features, high audio quality, and attractive streamlined design to small and medium business customers using Avaya IP Office. Advanced web-enabled graphical displays on the 5610S and 5621 versions support browser-based desktop applications such as online order entry and inventory lookup in addition to more traditional voice applications such as directory-based dialing and call logging. Both the 5610 and 5621 support optional Virtual Private Network (VPN) software eliminating the need for a VPN device at the remote location.
The 5610 and 5621 IP Telephones have additional application functionality. Push of audio and textual alerts to the phones is now supported through the application programming interfaces (APIs) on these phones. The Avaya Phone Application Suite includes a set of pre-packaged phone applications for use on the 5610 and 5621. Please refer to the Phone Application Suite section on avaya.com for more details.
Avaya 5600 Series IP Telephones are simple to use with both fixed and flexible feature buttons, easy-to-read graphics, and several wall mount and desk mount options. They have been optimized for reliable use in IP networks, with sophisticated security capabilities such as media encryption and protection from denial of service attacks. Built-in Ethernet switch ports enable streamlined desktop implementations, while voice packets are tagged with the appropriate quality of service (QoS) parameters such as 802.1q and DiffServ for priority treatment by QoS-enabled IP networks. The 56xx Series IP Telephones also support the 802.3af power over Ethernet standard.
Product Line Summary
The 5602SW IP Telephone is an entry-level telephone with two programmable call appearance/feature keys, ten fixed feature buttons and a 2x24 character display. The 5602SW offers an integrated two-port Ethernet switch and supports static and dynamic IP address assignment.
The 5610 IP Telephone provides a 5x29 character graphic display, paperless button labels, call log, speed dial, 12 programmable feature keys, Web browser and two-way speakerphone. It also includes a two-port Ethernet switch. The 5610 supports Unicode fonts with R2.1 firmware.
The 5621 IP Telephone is cost effective and provides a 7x29 character back-lit graphic display, paperless button labels, call log, speed dial, 24 programmable feature keys, web browser and two-way speakerphone. The 5621 also includes a two-port ethernet switch.